Our Services
Muskoka Victim Services offers immediate on-site emotional and practical assistance, 24 hours a day, 7 days a week, an assessment of each person’s needs, and referrals to programs and services in their community.
On-site crisis response, every day of the year.
A completely confidential service.
Who We Are
Muskoka Victim Services is a non-profit, community-based organization working in partnership with police and emergency services to meet the short-term needs of victims by providing emotional support, practical assistance and referrals to community resources.
Our trained Victim Crisis Responders are volunteers who provide immediate on-site crisis intervention 24 hours a day, 7 days a week, 365 days a year. They help lessen the impact of a crisis by answering questions, providing information and identifying the supports a person may need next.
Muskoka Victim Services is funded by the Ministry of Children, Community and Social Services and through private donations.
What We Offer
Support begins at the scene or soon after, and continues until the person is connected with the longer-term help they need.
Immediate on-site emotional and practical assistance, 24 hours a day, 7 days a week. Responders provide emotional support that empowers the person, answer questions, and share information that helps lessen the impact of the crisis.
Includes an assessment of needs, risk and vulnerability
Help with urgent, practical needs. This may include transportation or accompanying a person to emergency services such as a shelter or hospital, and making telephone calls as required and requested.
Financial help may be available through VQRP+
Referral to appropriate programs and services within the person’s community. We identify longer-term needs by listening to each person’s concerns and providing options for further assistance.
See Resources for provincial helplines
Referrals
Referrals are made primarily through Ontario Provincial Police and other emergency services. Self-referrals are welcomed.
Police, fire, EMS or another emergency service contacts Muskoka Victim Services. You can also contact us yourself.
Trained Crisis Responders provide emotional support and practical help, and assess your needs, risk and vulnerability.
We provide options and referrals to community services for longer-term assistance, and staff follow up where appropriate.
Call 1-844-762-9945 or email mvs@muskokavs.ca. Office hours are Monday to Friday, 8 am to 5 pm.
If you are in immediate danger, call 911.
Crisis Assistance Referral Service
Our Commitment
Crisis Responders work alongside police and emergency services, at the scene or soon after.
Muskoka Victim Services is a completely confidential service.
We link people with counselling, shelters, legal services and community resources.
Our Programs
Immediate crisis response, plus short-term financial help for victims of violent crime through VQRP+.
Learn More
Support for victims of domestic violence who are involved in, or about to start, a family court case in Bracebridge.
Learn More
Related
24/7 on-site crisis response and practical help.
Learn more →
Support for victims of domestic violence in family court.
Learn more →
Information and helplines for people affected by crime and tragic circumstance.
Learn more →
